Strategy consulting for Outsourcing and Shared Service Planning
In the past 10 years, many companies implemented outsourcing or shared service operation mainly in their back office functions in order to concentrate their core businesses. However, many of them are not satisfied with the result and need to re-think of the strategy for more successful result of the implementation. We think that the point is clarifying the step and goals of the implementation from the view of overall corporate reengineering. HSL support to establish your outsourcing and shared service strategy by providing our methodology and experiences.
Service menu
- Support planning implementation strategy of outsourcing and shared services
- Support planning the expansion of the scope of outsourcing and shared services
- Support solving problems of current operation of outsourcing and shared services
Client's profile or needs
- Implementation of outsourcing and shared services
- Having problems of current operations of outsourcing and shared services
- Reconstruction of outsourcing and shared services strategy
Approach
- Analysis Phase
Our experienced consultants clarify your mission and goals of the project and planning detailed tasks and schedule. - Planning Phase
Our consultants and clients' project team analyze current operations and choose allowable work process for outsourcing and shared services. - Implementation Phase
HSL support clients to implement the new outsourcing and shared services strategy.
Benefit
- Reduction of back office cost and accomplishment efficient operations
- Service level improvement and centralization of operation know-how
- Quick adaptation of back office operations on post merger integration
- Shifting human resources to strategic sections from back office functions
